Shipping Policy
1. Acceptance of Terms
By using Ecommalis, you agree to our Terms and Conditions. If you do not agree, please do not use our services.
Note: These terms apply to all visitors and users of our website.
2. Courier Partners
We use reliable courier services including:
- TCS
- Leopards Courier
- M&P
- Pakistan Post (for remote areas)
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can track the shipment directly on the courier’s website.
4. Delivery Delays or Issues
In rare cases of delivery delays:
- We will notify you via email/SMS.
- If your package is not received within 10 business days, please contact our support team.
5. Missed Deliveries & Reattempts
If a delivery attempt fails (e.g., no one available to receive the parcel), the courier may:
- Attempt redelivery up to 2 times
- Contact you to reschedule delivery
- Return the package to us if undelivered after attempts
11. Limitation of Liability
We are not liable for indirect or consequential damages.
12. Governing Law
These terms are governed by the laws of the jurisdiction where Ecommalis operates.
13. Changes to Terms
We may update these terms at any time. Continued use of the site means you accept any changes.
14. Termination
We reserve the right to terminate access to our services at any time for any reason.